Europe
· Sofia
Venue: Hyatt Regency, Sofia

Digital Trust Forum

"Because in digital business, trust isn't a feature. It's the foundation."

A European seminar for business leaders at the frontier of identity, AI, and financial compliance.

  • Trust Foundations
  • Digital Identity & Wallets
  • Enterprise & Cyber Resilience
  • Financial Trust & RegTech
  • AI Trust & Agents
  • Cross-border & Sovereignty
Embassy of the Kingdom of the Netherlands in Bulgaria
Endorsed by
Embassy of the Kingdom of the Netherlands in Bulgaria
What we're building

Digital trust is the foundation of everything we do online.

Every time you sign a contract, share data, log into a service, or send a message — you're placing trust in a system. Most of the time, that system is invisible. And increasingly, it's under pressure.

The Digital Trust Forum brings together the people shaping that system: policymakers, technologists, business leaders, and identity experts. Not to talk at each other — to build bridges.

27 Oct 2026
Inaugural edition · Sofia, Bulgaria
eIDAS 2.0
EU Digital Identity Wallet rolling out now
Agentic AI
Who's responsible when an AI agent acts on your behalf?
AI Act
Europe's landmark AI regulation shaping trust in AI
Podcast

Hear the argument before you're in the room.

Jeroen van Hertum and Kristiana Kuneva take apart the question the whole forum is built around: your customers place a quiet bet on your reputation every day, and most companies pay for that trust without ever getting the credit. 25 minutes, and a fair preview of the tone on 27 October.

Watch on YouTube
Programme themes

What we'll talk about

Real conversations. No vendor pitches. A programme built around questions that actually keep people up at night.

01

Trust Foundations & Accountability

What is digital trust, who is responsible for it, and how do you measure it?

  • What is Digital Trust?

    Why "trust" isn't just a feature or a checkbox — it's a relationship. What builds it, what breaks it, and who decides.

02

Digital Identity, Credentials & Wallets

Who are you, and what can you prove?

  • Your Identity, Your Rules

    The European Digital Identity Wallet, eIDAS 2.0, and self-sovereign identity: what it means to finally own your own credentials — and what it means for anyone who needs to verify them.

  • The Identity Ecosystem

    IAM, digital certificates, and the invisible infrastructure behind every login, signature, and transaction. How it holds together — and where it doesn't.

  • Qualified Trust Services & QTSPs

    Behind every legally binding digital signature is a Qualified Trust Service Provider accredited under eIDAS. Who they are, what they guarantee, and why they're the quiet backbone of digital Europe.

  • Passkeys & the Passwordless Future

    Over a billion people already use passkeys. Passwords are dying — finally. What this means for customer onboarding, authentication UX, and the security posture of every digital product.

  • The Wallet Wars

    Your identity, payment card, driving licence, and health record — all on your phone, in one wallet. The eIDAS wallet, Apple, Google, and verifiable credentials are colliding. Who controls the infrastructure of everyday trust?

03

Enterprise Trust, Zero Trust & Cyber Resilience

Does the system stay trustworthy under attack or failure?

  • DORA: Resilience for Financial Services

    The Digital Operational Resilience Act is live — and aimed squarely at banks, payment institutions, fintechs, and crypto providers. Practical steps for organisations still catching up.

  • Post-Quantum Cryptography

    "Harvest now, decrypt later" — adversaries are already collecting encrypted data to crack once quantum computers mature. NIST standards are out. The migration clock is ticking and most organisations haven't started.

04

Financial Trust, KYC/KYB & RegTech

Is this counterparty real, compliant, and safe to transact with?

  • KYC, KYB & Digital Onboarding

    Verifying who your customer is — quickly, compliantly, and without friction. How eIDAS 2.0 changes the game for fintechs doing identity checks at scale.

  • AML in the Digital Age

    The EU AML Regulation and the new AMLA authority are reshaping compliance obligations across financial services. What changes, what stays hard, and how technology helps.

  • RegTech: Compliance That Actually Works

    Technology that turns regulatory obligations from a burden into a competitive edge. From automated monitoring to audit trails — how smart fintechs are building compliance in, not on.

  • Open Finance & PSD3

    The next wave of open banking is here. PSD3 and the Financial Data Access framework raise the bar on consent, security, and trust between financial institutions and their customers.

  • Deepfakes, Fraud & Synthetic Identity

    Fraudsters now generate convincing faces, voices, and documents on demand. How financial institutions detect synthetic identities — and rebuild confidence in digital onboarding.

05

AI Trust, Agents & Content Authenticity

Is it real, and what is this agent allowed to do?

  • Agentic AI & Trust

    AI agents that book, decide, sign, and transact on your behalf — autonomously. Who is legally responsible? Can an AI have a verified identity? Can it sign a contract? The frontier nobody has figured out yet.

Sovereignty & the corridor

Cross-cutting

A thread that runs through every pillar — not a category of its own. Does trust work across borders, and who controls the infrastructure?

  • Digital Trust Across Borders

    Bulgaria, the Netherlands, and the EU single digital market. Where cross-border financial services work seamlessly — and where the friction still is.

  • Data Sovereignty

    GDPR, the Data Act, and what "control" actually means when your data lives in five jurisdictions. Especially relevant for any business operating across EU borders.

The programme

How the afternoon flows

· Sofia

An afternoon of focused conversation, closing with an evening reception. Built to respect your time — substantial, but never sprawling.

13:30
Doors open
Registration and a welcome coffee. Time to settle in and meet the room before we begin.
14:00
Opening & signature talk
Sourcelab sets the context and tone for the afternoon — the forces reshaping digital trust, and why they matter now.
Keynotes
Three keynotes
Recognised voices in the field establish the intellectual anchor for the afternoon — the ideas the two panels then argue with.
Break
Coffee, thirty minutes
Long enough to actually talk. The questions the keynotes open up usually get their first airing here, not in the Q&A.
Panel one
The infrastructure layer
Identity, signatures, wallets and the standards beneath them — a working conversation about the rails digital trust actually runs on, and where they still bend.
Panel two
The leadership perspective
The same questions from the top of the organisation, where trust stops being an architecture decision and becomes one about risk, reputation and where the budget goes.
From 17:00
Networking reception
Drinks and light bites, and the real conversations — extending the dialogue well beyond the formal agenda.

Indicative timing. The full programme and speakers will be announced closer to the date.

Speakers

Meet the speakers

Recognised voices from across government, industry and the forum itself.

Bart Lamot

Bart Lamot

Senior Innovation Manager, Dutch Ministry of Defence

Bart Lamot is a Senior Innovation Manager at the Dutch Ministry of Defence, where he works at the intersection of technology, innovation and organisational change.

With more than 20 years of experience in technology and digital innovation, Bart has worked across both the public and private sectors in senior technology, management and innovation roles. His career spans software development, digital transformation, emerging technologies and the creation and leadership of innovation programmes.

Today, his focus is on exploring how new technologies can be introduced responsibly in environments where security, resilience and trust are critical. He is particularly interested in AI, cybersecurity, Zero Trust, data-centric security and the changing relationship between technology and human decision-making.

As a speaker, Bart looks beyond technology itself. He challenges audiences to think about what technological change means for organisations, leadership and trust, and how we can innovate without losing control of what matters most.

Sander Dijkhuis

Sander Dijkhuis

Chief Technology Officer & Co-founder, Cleverbase

Sander Dijkhuis is Chief Technology Officer and co-founder of Cleverbase, a European qualified trust service provider (QTSP) specialising in digital identity, qualified electronic signatures and other trust services under eIDAS. He leads the architecture of the company's wallet and API platform.

His work sits at the intersection of European trust regulation and secure system design. He participates in the ENISA ad hoc working group on cybersecurity certification for the EU Digital Identity Wallet, sits on the Technical Committee of the Cloud Signature Consortium, and has built authentication technology for mobile eID applications and cryptographic wallet systems.

Sander's focus is translating regulatory frameworks into practical, interoperable platforms for secure information exchange across Europe, contributing to wallet pilot initiatives and to standards development through ETSI and CEN.

Max Gurvits

Max Gurvits

Founding & Managing Partner, Vitosha Ventures · Deputy Chair, BVCA

Max Gurvits is a Dutch/Bulgarian entrepreneur and investor based in Sofia, Bulgaria. Founder of two exited startups, previously founding team member of Eleven Ventures in Bulgaria and US-based Cross Border Angels, Max has been active in startup and venture ecosystem development worldwide. Since 2020 he is the founding and managing partner of Vitosha Ventures, a EUR 60m CEE venture capital firm in Sofia, Bulgaria, and serving as Deputy Chair of the Bulgarian Venture Capital and Private Equity Association (BVCA).

Aleks Terziev

Aleks Terziev

Chief Technology Officer & Co-founder, Codelevate

Aleks Terziev is a Chief Technology Officer and co-founder of Codelevate. With 10+ years of experience in the Netherlands, he leads the technical department of the company, from system architecture and cloud infrastructure to AI implementation and software engineering.

His background is in cloud software engineering and architecture, with experience designing and building scalable applications across AWS, Google Cloud and Azure. In recent years, his work has increasingly focused on applied AI, AI agents and agentic workflows, exploring how large language models can be integrated into real business processes while maintaining reliability, security and human control.

Aleks's current focus is on AI-native software development and the changing role of engineering in the age of AI. He is particularly interested in specification-driven development, AI agents, structured and unstructured data, cloud architecture and how human and AI engineering teams can work together to build software faster without sacrificing quality or scalability.

Jeroen van Hertum

Jeroen van Hertum

Founder, Sourcelab · Board member, Dutch Bulgarian Chamber of Commerce

Jeroen van Hertum is the founder of Sourcelab, a European technology consultancy, and a board member of the Dutch Bulgarian Chamber of Commerce.

He started Sourcelab the way these things should start: from a 45m² apartment in the heart of Amsterdam, bed in the corner, desks in the middle. Thirty years on, he has built advanced digital products for startups, fintechs, banks and large enterprises across Europe, working between Bulgaria and the Netherlands. That range, from small teams shipping fast to regulated institutions carrying real risk, is what he brings to the forum: a practical, cross-border view of how digital trust actually gets built, and where it breaks.

Jokingly, Jeroen calls himself an evangelist for digital trust, convinced that a product can be copied overnight but a reputation cannot. He opens the forum with the talk the whole event is built around: what digital trust is, why it is now a business advantage rather than a cost, and what it takes to earn it.

Still to come

More speakers — keynote, fireside and panel voices from across government, industry and policy — are being confirmed over the coming weeks. Know someone who should be in the room? Let us know. Want to speak yourself? Pitch a talk.

The venue

Hyatt Regency Sofia

A five-star hotel on Vasil Levski Square, right in the heart of Sofia — easy to find, easy to reach.

Sofia Center, Vasil Levski Sq
1504 Sofia, Bulgaria

Why now

The rules are changing. Fast.

Europe is rolling out the most significant digital identity and AI regulation in its history — all at once. Organisations that understand the landscape now will shape it. Those that wait will play catch-up.

eIDAS 2.0 is live

The EU Digital Identity Wallet is rolling out across member states. For fintechs, this changes how KYC and customer verification work — fundamentally.

The EU AML overhaul is here

The new EU AML Regulation and the AMLA authority (based in Frankfurt) are rewriting compliance obligations across financial services. The clock is already ticking.

DORA is in force

Since January 2025, the Digital Operational Resilience Act applies to banks, fintechs, payment institutions, and crypto providers. Many are still figuring out what it means in practice.

Trust is a competitive advantage

In a world of synthetic identities, AI-generated fraud, and tightening regulation — the fintechs that get trust right will win the customers that matter.

Jeroen van Hertum
Jeroen van Hertum
Founder, Sourcelab · Board member, Dutch Bulgarian Chamber of Commerce
From the organiser

Trust is the opportunity we're ignoring.

For over thirty years I've built advanced digital products for startups, fintechs, banks and large enterprises. The playing field has shifted completely. In the early days the technology led, or rather, whatever the developers said went. Today there is far more to the game.

Talking with other business leaders, we kept reaching the same conclusion: people have gone numb. They assume their data is already in the hands of criminal syndicates. A few months ago my own credit card was hacked, one I only ever used with credible organisations. I asked my bank what I could have done better. Nothing, they said. The big corporations are already hacked. Within ten minutes they refunded the full amount.

That is where it went wrong for me. I was glad to get my money back, but it meant even the institutions had given up the fight.

So I started this movement: to treat digital trust as a business opportunity, and to refuse to accept cyber-crime as the status quo. Strong security and low-friction usability, hand in hand.

The good news is that many are already pushing this forward. The World Economic Forum has built a solid framework for digital trust, and the European Union is driving regulation and digital identity, all to protect us as citizens of a free and open Europe. These are the people I want to meet, and the reason for this forum. The ones building, questioning and pushing digital trust forward belong in the same room. Our speakers are part of that movement, and I hope you will be too.

Co-organising partners

We're building this together.

The Digital Trust Forum is not a product — it's a collaboration. We're looking for organisations who want to put their name and energy behind a conversation that matters. Not sponsors with a logo slot, but partners who help shape what this becomes.

If your organisation works in technology, policy, identity, security, or simply cares about the future of digital Europe — we'd love to hear from you.

Programme contributors

Built with people who actually know.

The best sessions come from practitioners, not presenters. We're assembling a small group of organisations who work at the frontier of digital trust — QTSPs, identity providers, RegTech builders, compliance specialists — and giving them a real role in shaping what gets discussed.

Programme contributors don't sponsor the summit. They co-create it. In return, they get genuine visibility with an audience that is exactly their market — and the credibility of being the people who made the conversation happen.

Qualified Trust Services

QTSP Knowledge Partner

Evrotrust

A Bulgarian qualified trust service provider listed on the EU Trusted List, delivering qualified electronic signatures, electronic identification, timestamps and electronic delivery from a mobile app — with remote identity verification across 61 countries and more than a million active users.

evrotrust.com
Qualified Trust Services

QTSP Knowledge Partner

Cleverbase

A Dutch qualified trust service provider listed on the EU Trusted List, issuing qualified certificates for electronic signatures through the government's PKIoverheid hierarchy — assessed under eIDAS against the ETSI EN 319 411 series, with an API-first platform for identity verification and EU digital wallet integration.

cleverbase.com
Fintech & Compliance

RegTech / AML Partner

Practical expertise on AML, KYC, and the technology making financial compliance faster and more reliable.

Open
AI & Identity

AI Trust Partner

Codelevate

An Amsterdam-based AI development studio building AI-native agents, automations, and SaaS platforms for B2B SMEs — production-ready, secure, and compliant, with 120+ projects delivered.

codelevate.com

Interested in contributing? Let's talk

Ecosystem partners.

We can build the programme. Getting the right room together takes people who already have the relationships. That's what our ecosystem partners bring.

Who's behind this

The organisers

A small, motivated group with deep roots in both the Bulgarian and Dutch business communities — and a shared belief that digital trust matters.

Lead organiser
Sourcelab

European technology consultancy bridging Dutch and Bulgarian business ecosystems. Sourcelab initiates the Digital Trust Forum and coordinates the programme.

sourcelab.eu
Co-organiser
Dutch Bulgarian Chamber of Commerce

The bridge between Dutch and Bulgarian business communities. As a co-organiser, the Dutch Bulgarian Chamber brings the cross-border perspective that makes this forum genuinely European.

dutchchamber.bg
Let's connect

Keep me posted

Leave your details and we'll keep you posted with regular emails about the forum and the organisation.

Whether you want to partner or speak — drop us a line. We read every message and respond to all of them.

[email protected]
NL Orato Offices · H.J.E. Wenckebachweg 230-258, 1096 AS AmsterdamBG Campus X · 31 Alexander Malinov Blvd, 1729 Sofia